Privacy Policy

Introduction

Jensi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and related services.

Information We Collect

Information You Provide

• Account Information: Name, email address, password, and organization details when you create an account.
• Project Data: Tasks, comments, files, and other content you create within Jensi.
• Communications: Messages you send through our platform, including emails synced from Gmail for task creation, meeting recap and summary emails received in Gmail (for example from Fireflies, Zoom, or Gemini), and content from connected integrations such as Slack.
• Meeting Assistant Data: When you enable the meeting assistant, we process meeting recordings, transcripts, speaker labels, attendee metadata, and meeting titles and times linked to scheduled events.
• Integration Data: Read-only Google Calendar event metadata (titles, times, attendees, and video meeting links) when you connect Google.
• Payment Information: Billing details processed through our secure payment provider (Stripe).

Information Collected Automatically

• Usage Data: How you interact with Jensi, including features used, pages visited, and actions taken.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and referring URLs.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative communications about your account
• Respond to your comments, questions, and support requests
• Train and improve our AI features (using anonymized data only)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activities

Automated Features

Jensi uses automated processing to provide task creation, status updates, and project insights. When using these features:

• Your content is processed to provide automated task extraction and suggestions
• When enabled, the meeting assistant may join scheduled video calls you opt into, transcribe them, and propose tasks for your approval
• We do not use your specific content to train general AI models
• You can opt out of specific AI features in your settings
• AI-generated content is clearly labeled within the platform

Google API Services

Jensi accesses Gmail (read-only), Google Calendar (read-only), and Google Drive (read-only) through Google's OAuth 2.0. Our use of data received from Google APIs is governed by the following practices:

• Email content is used to detect actionable work, including meeting recaps from third-party notetakers delivered to your inbox, and to propose tasks for approval within your organization.
• Calendar data is read only to show upcoming meetings, extract video meeting links, and attach schedule context to meeting-related activity. Jensi does not create, edit, or delete calendar events.
• Document content from Drive is used only when linked in emails you've received, to provide richer task context.
• OAuth credentials and synced Google data are encrypted at rest using symmetric encryption (Fernet).
• You can disconnect Google at any time from Settings → Integrations; this revokes all access tokens and stops syncing.
• Jensi's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Information Sharing

We may share your information in the following circumstances:

• With Your Consent: When you explicitly authorize sharing
• Team Members: Project data is shared with members of your organization as configured
• Service Providers: With vendors who assist in providing our services, including hosting, analytics, payment processing (Stripe), AI processing (OpenAI), meeting assistant services (Nylas), and recording storage (Amazon Web Services S3)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure data centers with SOC 2 Type II certification

Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for a limited period for legal and business purposes, then permanently delete it.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal information
• Export your data in a portable format
• Opt out of certain data processing activities
• Withdraw consent where processing is based on consent

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

Children's Privacy

Jensi is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: hello@jensi.io