Privacy Policy

Last updated: March 4, 2026

Introduction

Jensi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and related services.

Information We Collect

Information You Provide

  • Account Information: Name, email address, password, and organization details when you create an account.
  • Project Data: Tasks, comments, files, and other content you create within Jensi.
  • Communications: Messages you send through our platform, including emails forwarded for task creation.
  • Payment Information: Billing details processed through our secure payment provider (Stripe).

Information Collected Automatically

  • Usage Data: How you interact with Jensi, including features used, pages visited, and actions taken.
  • Device Information: Browser type, operating system, and device identifiers.
  • Log Data: IP address, access times, and referring URLs.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative communications about your account
  • Respond to your comments, questions, and support requests
  • Train and improve our AI features (using anonymized data only)
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent or unauthorized activities

AI-Powered Features

Jensi uses artificial intelligence to provide automated task creation, status updates, and project insights. When using AI features:

  • Your content is processed to provide AI-powered functionality
  • We do not use your specific content to train general AI models
  • You can opt out of specific AI features in your settings
  • AI-generated content is clearly labeled within the platform

Information Sharing

We may share your information in the following circumstances:

  • With Your Consent: When you explicitly authorize sharing
  • Team Members: Project data is shared with members of your organization as configured
  • Service Providers: With vendors who assist in providing our services (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Secure data centers with SOC 2 Type II certification

Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for a limited period for legal and business purposes, then permanently delete it.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Export your data in a portable format
  • Opt out of certain data processing activities
  • Withdraw consent where processing is based on consent

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

Children's Privacy

Jensi is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

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